Tata Motors Ltd, Commercial Vehicle Division has embarked on the journey for Digital enablement of its CHANNEL PARTNERS & RETAILERS. This mobile application is a step forward towards this goal. eCATS will support following features:
1) Provide Tata Genuine Catalogue Search by VIN No, Chassis Type , Part No, Registration number
2) Display image of the part for better accuracy & identification
3) Help identify part applicability against the model
4) Help identify alternate / interchangeable parts
5) Display Tata Genuine Spare Parts availability at nearby channel partners on map
6) Facility to fetch contact details of channel partner to allow call out
Below will be the benefits of the app:
a) Find accurate parts numbers
b) Improve ordering efficiency
c) Increase Customer Satisfaction and Sell More Parts